I don’t for a minute believe that an evil wingnut hacker was responsible. I know it is all very dramatic, and people on the left seem to love any story that portrays them as victims, but I’m pretty sure we’d have heard about it long ago, and for different reasons, if Amazon’s systems were that vulnerable. Not do I believe that this was a deliberate policy on behalf of Amazon’s senior management. It could have been a deliberate act of an individual employee; there’s a story that it was the fault of a French employee who misunderstood nuances of English; or it could just have been a screw-up. We may never know.
Once this happened, people started to complain. They may well have got the standard, canned response about “adult” content. That’s because the people dealing with customer complaints initially had no way of knowing that something awful had happened and were simply following their script.
Tuesday, April 14, 2009
So an apology of sorts has been issued and an explanation given. But is it enough, and do we know the real story? (Cheryl's Mewsings)