Many would argue that the efflorescence of new publishing that Amazon has encouraged can only be a good thing, that it enriches cultural diversity and expands choice. But that picture is not so clear: a number of studies have shown that when people are offered a narrower range of options, their selections are likely to be more diverse than if they are presented with a number of choices so vast as to be overwhelming. In this situation people often respond by retreating into the security of what they already know.
As Barry Schwartz, author of The Paradox of Choice, explains, "When the choice set is larger, people tend to make worse choices. They choose on the basis of what's easiest to evaluate, rather than what's important to evaluate...the safe, highly marketed option usually comes out on top."
Tuesday, July 20, 2010
Amazon as gatekeeper
The quiet, subtle ways that Amazon limits choices....(Nation)